FAQS

How long does shipping take?

Orders are typically processed within 1-2 business days. Once shipped, delivery takes 3-5 business days depending on your location. You'll receive a tracking number by email as soon as your case is on the way.

Do you ship outside of New York?

Yes! We offer nationwide shipping within the U.S. Our juices are carefully packaged to ensure they arrive fresh. If you're outside the U.S., please reach out through the Contact form to discuss international options.

What happens if my juice arrives spoiled or damaged?

We stand by our promise: No customer loses. If any bottles arrive damaged, we will replace them or issue a credit If spoilage occurs, send us a quick photo and your order number — we'll make it right with a credit or a replacement shipment

Are your juices healthy?

Our juices are made with all-natural ingredients — no preservatives, no shortcuts. While some flavors contain natural sugars from fruit, they are a healthier alternative to sodas and artificially flavored drinks. Plus, all juices are kosher-certified.

Do you offer subscriptions?

Yes! You can sign up for our Juice Subscription to receive 2 cases per month, delivered right to your door. Subscriptions help you save, ensure you never run out, and can be paused or canceled anytime.

Can I buy wholesale or in bulk?

Absolutely. We offer wholesale and bulk order pricing for retailers, schools, and event organizers. Visit our Wholesale Inquiry Form on the Contact page or email us directly for pricing.

Do you support community events?

Yes — community is at the heart of This Is It Juice. We've partnered with schools, block parties, and cultural events across New York. If you'd like to feature our juice at your event, reach out through the Contact page with details, and our team will get back to you.

How can I stay updated on new flavors and promotions?

The best way is to enter our raffle and join our email list Raffle entrants not only get the chance to win free juice but also receive exclusive discounts, early product drops, and behind-the-scenes stories from the brand